Return & Refund Policy

  • All returns must be postmarked within thirty days (30) of the purchase date.
  • Unfortunately, we cannot accept returns on food or perishable goods like candy. 
  • We will ship a replacement at no cost if the return is a result of our error or a defective product. 
  • We inspect all returned items. The product must be unused and in brand new condition with all original product inserts and accessories.
  • To return an item, place it securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Beech Tree Trading
Attn: Warehouse Manager
1052 New Holland Avenue
Lancaster, PA   17601
  • Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return. 
  • A 20% restocking fee will be applied to the items being returned. Your original shipping & handling fees are non-refundable. 
  • Your product refund will be issued to the payment method used to make the original purchase.
  • Failure to follow these steps will result in a reduced refund. 


Please inspect your order as soon as you receive it and contact us immediately if anything is incorrect or damaged. 

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